Amazon.ca is Slipping

Amazon.ca has been slipping in terms of service and product selection for over the last year. If you live in Canada then you have to deal with Amazon.ca which is not the same company as Amazon.com.

The product selection is inferior, the prices are higher and the inventory is a downright joke at times. Quite often Amazon.com will have mulitple copies of a book in stock and Amazon.ca will have nothing.

I ordered 2 books and a DVD in December 2007. One of the books and the DVD were in stock and shipped immediately. The other book wasn’t in stock and the estimated ship time was 8 weeks. I cancelled that part of the order or so I thought.

This morning I received a copy of Working The Light: A Landscape Photography Master Class. Now how is that for service?

It took Amazon.ca 10 months to get a book in stock and send me an order that I already cancelled! I ordered the book from chapters.indigo.ca at least 8 months ago. Something is seriously wrong with Amazon.ca.

As a result I now do most of my online book/DVD shopping at chapters.indigo.ca. Their site was weak when they started but now they are on par with Amazon.ca if not better. Their inventory surpasses Amazon.ca which is the main reason I use them now.

This summer I was looking for 4 books. Amazon.ca had 1 of them in stock. chapters.indigo.ca had all of the books in stock and that is where I purchased them.

Posted in Books at 11:13 AM